Privacy Policy
Last updated: February 24, 2026

Chef Brad Foods (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information we collect
We may collect:

  • Contact information: name, email address, phone number

  • Order and account information: products purchased, preferences, delivery or pickup notes

  • Payment information: payments are processed by third-party providers. We do not store full card numbers

  • Device and usage information: basic analytics such as pages viewed and general device/browser data

How we use information
We use information to:

  • Provide and manage meal prep orders and recipe subscriptions

  • Send transactional messages such as order confirmations, pickup or delivery updates, and account notifications

  • Provide customer support and improve our services

  • Prevent fraud and secure our systems

SMS and email communications
If you provide your phone number, you may receive transactional SMS related to your order or account. Message frequency varies based on activity. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP.

We do not sell your personal information. We do not share mobile information with third parties for marketing or promotional purposes.

Sharing of information
We may share information with service providers who help us operate, such as:

  • Payment processors

  • Email and messaging providers

  • Website and analytics tools
    These providers may only use information to perform services for us.

Data retention
We keep information as long as needed to provide services, comply with legal requirements, and resolve disputes.

Your choices
You can:

  • Opt out of SMS by replying STOP

  • Unsubscribe from marketing emails using the link in the email

  • Request access, correction, or deletion of your information where applicable

Security
We use reasonable safeguards to protect information. No method of transmission or storage is 100% secure.

Contact
Chef Brad Foods
Email: support@chefbradfoods.com
Phone: 225-329-7389